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About Ian

  • I'm the principal of august communication consultants, where I assist clients with online communication strategy, campaign planning, project management and content development. I work both directly with client companies across a range of industries, and in collaboration with marketing and design agencies that have short and long term needs that align with my skills.

    My industry experience includes apparel, hospitality, technology, life sciences, consumer package goods, logistics, recreation and education. I’m happy to share relevant examples and case studies.

    Want to know more? You can read a bit of trivia about me here, or send me an email.

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« November 2006 | Main | January 2007 »

That giant sigh you hear...

...is me wrapping up a major commitment for '06.

Tuesday I was in front of a group that's been awaiting the product of nine months of interviews, research and (in the client's words) blue sky thinking. The strategy that we (a colleague and me) delivered was, by all appearances, well received.

How much breathing room does this create? Uh, not much. One major project is accelerating, another is about to go from planning into implementation, and several others are simmering.

As for this semi-neglected blog, it's about to go offline - for me, not you - for a few days. I've been thinking about revamping it, folding in elements of my other blog, and adding a few other ingredients.

I won't be gone long. Promise.

Kansas City here I come...

Or there I went, as the case may be. Spent much of today at Kansas City MCI, tapping away at the computer, after a client meeting. My first ever airplane ride originated at that airport -- the place hasn't changed much in the 30 years since then. Oh, except they now have free WiFi, though the signal doesn't extend all the way to Starbucks.

One point in Kansas City's favor: Wherever I went, the people were unusually helpful and cheerful.


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Uncle Mark's Almanac

Stuck for a gift idea? Looking for useful lifehacks? Download and read the always excellent Uncle Mark's Gift Guide & Almanac.


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Have an experience

Creating a retail store is very different than creating an experience.


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Winer v. Scoble

Dave Winer and Robert Scoble discuss innovation. Rather, Winer addresses innovation while Scoble occasionally confuses "innovative" with "cool" and "better". While the back and forth is interesting, the discussion bogs down because Winer's talking about big-picture innovation, while Scoble often focuses on incremental improvements as kinda, maybe, sorta innovation.

The real meat of the article is whether Microsoft can drive innovation and fight off irrelevance. Sorry, but improving Windows error messages isn't the kind of "innovation" that will save them.


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