Ralph's Complaint

While the debate over the meaning of "Web 2.0" lingers, Ralph puts his foot down and strongly suggests that Microsoft get with the program. To paraphrase, conversations are okay but delivery is what counts.

There's an important point to his complaint: Newcomers like 37Signals and giants like Google are rolling out a stream of excellent productivity and collaboration tools. Meanwhile, Microsoft is offering promises. This shift in Web applications hasn't yet left Microsoft behind, but unless they start shipping something tangible and groundbreaking, they'll soon be flirting with irrelevance.